Nassau County Department of Social Services
Report Child Care Provider Payment Issues
Please use Google Chrome, Mozilla Firefox or Microsoft Edge.
Please use this form to request assistance for up to 3 issues. The following issues can be reported:
- Children missing from attendance recording
- Assistance in resolving early/incomplete submittals
- Questions about a specific payment ID/timesheet
- Remove children no longer attending
This should be used to report issues. In order to protect privacy, all subsequent communication will be conducted via telephone or mail. Only minimal amount of identifying information will be collected, however it is important to complete as much as possible. This will allow staff to better assist you, with resolving the issue.